Personal data protection policy (GDPR)
Last updated: 24 April 2025
At Sensinov, we place great importance on protecting the personal data of our users, customers and partners. This policy aims to inform you transparently about how we collect, use, store and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament.
1. Identity of the data controller
The data controller is Sensinov SAS, registered with the Toulouse Trade and Companies Register under number 819 548 975, whose registered office is located at 1000 L'OCCITANE, 31670 LABÈGE, France.
Contact: contact@sensinov.com
2. Personal data collected
We only collect the data necessary to use our services or to get in touch, in particular:
- Last name, first name
- Professional email address
- Phone number
- Job title and company
- Browsing data (IP address, cookies, pages visited)
This data may be collected via:
- Contact or demo forms
- Newsletter subscription
- Browsing on our website (via cookies and analytics tools)
3. Purposes of processing
The data collected is used to:
- Respond to your requests submitted through the contact forms
- Get back to you regarding a demo or a BMS project
- Send you marketing communications if you have consented to them
- Improve the user experience on our website (traffic analysis)
4. Legal basis for processing
In accordance with the GDPR, processing is based on:
- Your consent (form, newsletter sign-up)
- The performance of a contract or pre-contractual measures (demo request)
- Sensinov's legitimate interest in improving its service and ensuring the security of its website
5. Data retention period
Data is retained:
- For up to 3 years after the last commercial contact for prospects
- For the entire contractual period for customers, then archived for legal purposes
- For 13 months for data collected via audience-measurement cookies
6. Data sharing
Data is never sold. It may be shared with our technical partners or subcontractors for needs strictly necessary to deliver the service (hosting, CRM, emailing), in compliance with the GDPR and on the basis of strict contractual commitments.
7. Your rights
In accordance with the GDPR, you have the following rights:
- The right to access, rectify and erase your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw your consent at any time
To exercise your rights, you can contact us at:
📬 or by postal mail to: Sensinov – 1000 L'OCCITANE, 31670 LABÈGE, France.
You also have the right to lodge a complaint with the CNIL (www.cnil.fr), the French data protection authority.
8. Data security
Sensinov implements all the technical and organizational measures necessary to ensure the security and confidentiality of your data (encryption, access control, backups, etc.).
9. Cookies
The website uses cookies to measure audience, optimize browsing and secure access. You can accept or decline them via our cookie-management banner on your first visit.